Need help with your order?
FAQ(s)
I have a problem with my order, where can I get this resolved?
Please use the form above to submit inquiries.
Need help or guidance with the assets you've purchased?
Be sure to take a look at https://support.doron.supply/, an ongoing documentation of solutions to errors as well as tips & tricks for my products. Please also make sure you read through the installation files and watch the complimentary demo videos for the product(s) at hand which can be found on the respective product page.
Why are half of the textures/files I downloaded corrupted or unreadable?
In some instances, when you unarchive/unzip an archived (.zip) file, your system may create unreadable duplicates of each file originally zipped ( these files are often marked by an underscore or period in front of the original file name i.e. '._'. ) - All of these duplicate files will be unreadable by your system and therefore you can simply delete them. All of the textures included in the kit will be readable by your system.
Where do I download the assets after purchase?
After your purchase, you will immediately be sent an email with the download link for the respective product you purchased.
My download was missing files upon opening?
All downloads are zipped, meaning all the files will be in there once unzipped no matter what. If any files are not included, it's intentional. The installation guide included with your order is a general/blanket booklet sent with all downloads, and the files you must install are dependent on the product at hand. For instance, if the product only contains Actions (.atn) & Patterns (.pat) then you only need to install those files, etc. You will not be missing any files.
Where can I learn to design?
I host a YouTube channel where I record tutorials for certain concepts within design. If you have a basic knowledge of Photoshop I highly recommend you start there; see the footer links below.
Can I use your assets for commercial use?
All my assets are open for personal and commercial use once purchased.
When will my order ship?
These are digital downloads, not physical products. No product is being shipped to you. These exist exclusively in a digital space and are meant for Adobe Photoshop and other image editing programs.
Can I use these assets on other programs like Procreate, Canva etc.?
Products such as texture kits can be used on any image editing program that supports formats like .png, .tiff, .jpg etc. - So any texture kit like Worn Plastisol, Printer Noise, etc. can be used by other programs. However, any product that is a template, plugin, action set, or brush set for Photoshop can be read only by Photoshop (e.g. DEPTHTONE, mobChain, VINTONE, etc.)